Phone: (510) 334-0941
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FAQs

Have questions about moving or our services? Our FAQs page offers quick and clear answers to common queries, helping you understand more about how we can assist with your move and what you can expect from our services.

We offer a wide range of moving services, including local moving, long-distance moving, residential and commercial moving, as well as specialty moves for items like pianos, antiques, and fine art. Each service is tailored to meet the specific needs of our customers.
Yes, we provide full-service packing and unpacking services to help make your move as effortless as possible. We also offer DIY packing supplies for those who prefer to pack their belongings themselves.
We recommend scheduling your move as early as possible, ideally 6-8 weeks before your planned move date, especially if you are moving during a busy season like summer. This helps ensure that you can secure the date and time that best fits your schedule.
Yes, Bay Area Moving & Storage is fully licensed and insured to provide you with peace of mind during your move. Our licensing information is available upon request, and we are committed to adhering to all industry standards.
Our moving quotes are comprehensive and include the cost of labor, transportation, and any additional services you may choose, such as packing or storage. We aim for complete transparency with no hidden fees.
We take great care in handling fragile or valuable items. Our team uses specialized packing materials and techniques, including custom crating, to ensure the safety of your items throughout the move.
To prepare for move day, ensure all your belongings are packed (unless you’ve requested packing services), label your boxes clearly, and prepare an essentials bag for easy access. Also, make sure there is available parking and access for our moving truck at both locations.
Yes, Bay Area Moving & Storage offers virtual video walkthroughs as a convenient alternative to in-person estimates. Using your smartphone or tablet, you can give us a tour of your home or office, allowing our team to assess your moving needs accurately. This service is ideal for busy schedules or if you’re relocating from afar, ensuring that we can provide a precise estimate and tailor our services to your specific requirements. To schedule a virtual walkthrough, please contact us via phone or email, and we’ll set up a time that works best for you.
Yes, we offer a variety of storage solutions, including short-term and long-term storage, as well as climate-controlled storage options to meet your specific needs.
Yes, you can change or cancel your moving date. We are flexible and will work with you to accommodate your needs, although we appreciate as much notice as possible to make necessary adjustments.
We welcome your feedback as it helps us improve our services. You can provide feedback directly to our team on move day, or you can contact our customer service department via phone or email after your move.

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